UX Website Audits

UX is the answer to your website's smooth success.

Navigating a website shouldn't be challenging.

We've all been there, lost in the vast expanse of a website, searching for the right button to click, a page or a product.

It's frustrating.

When you book your website for a wellness check, we'll ensure your customers navigate from A to B with ease.

So you'll hear more 'Yes, please!', boosting your customer's loyalty and happiness.

User Experience (UX) focused copy is like a personal website concierge, guiding your customers exactly where they want to go (eloquently with an honest and genuine smile).

Want a website that’s a smooth operator but has the zesty get-up-and-go like a jumping bean? The power of UX gives you both, with ...

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Clear Navigation.

Transform your website into a sleek machine that glides like a hot knife through butter.

With a well-planned strategy, we'll create harmonious navigation that will satisfy your customers like the perfect piece of toast.

Be on point and to the point so that sales are easy and the customer's journey from pick to pay is a breeze.

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Customer Focused Content.

 With UX-focused content, your brand’s buzzing personality will jump for joy and leap from the screen— communicating with shining clarity.

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Bulls Eye Copy.

Hit the mark with precision copy that speaks to your target audience as loud as wine begs for cheese.

Your website will make sense… and make more money.

Cheers to that!

The process is the foundation of success...

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Find out how we turn your virtual vitality into reality with my Feel Good Process.

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Feel Good Words...

"Kim is a very enthusiastic, professional and genuine person."

This energy and honesty translates through to every copy project she undertakes. She's worked on the website copy for a few of my clients and works hard to understand the brief and write creatively to deliver copy that they loved!"

Hats Off Copywriting

Website Wellness Retreat

Price Depends On Scope

  • Initial briefing chat
  • Review your website’s heuristics (user-friendly abilities)
  • Copy & content audit
  • Access analytics (where and why users may leave your site)
  • Check links (mobile and all other device-friendly)
  • Accessibility review
  • Fully detailed, actionable report (an easy-to-read guide)

FAQs

"Design is not just what it looks like and feels like; design is how it works."

Steve Jobs

How can a UX website audit benefit my business?

A UX website audit evaluates your site’s usability and identifies areas for improvement. You gain insights into user pain points, desires and goals, navigation issues, and design faults.

This helps you make informed decisions to optimise your website’s performance, resulting in enhanced user satisfaction, increased engagement, and a higher likelihood of achieving your business objectives. It’s a win-win for the client and you! 

What are the signs that my website needs a UX audit?

High bounce rates: If visitors leave your site quickly, it might suggest a poor user experience.
Low conversion rates: If your website isn't converting visitors into customers, it's time to assess the user journey.
Negative feedback: If users complain about difficulty navigating or finding information, a UX audit can pinpoint the issues.
Outdated design: An obsolete or cluttered design can hinder user interaction and engagement.
Competitive disadvantage: You might lose potential customers if your competitors have more user-friendly websites.

 

What does a UX website audit involve?

A UX website audit involves a comprehensive analysis of various aspects through different methods of testing and research, such as:

Usability: Evaluating how easily users can navigate, complete tasks, and find information.
Accessibility: Ensuring your website is usable by individuals with disabilities.
Content: Assessing the quality, relevance, and organisation of your content, as well as its significance to navigation. E.g. do the CTA’s promote a clear pathway to the end goal?
Design: Analysing the visual appeal, layout, and consistency of your website’s design elements.
Performance: Checking the loading speed, mobile responsiveness, and overall technical performance.

How long does a UX website audit take to complete?

The duration of a UX website audit varies based on the complexity of your website and the depth of analysis required. Typically, a thorough audit can take a few weeks, involving initial assessment, data collection, user testing, research, and report generation.

The goal is to ensure a comprehensive evaluation that leads to actionable insights for optimising your website's user experience.